Troubleshooting

This section provides guidance on resolving common issues that users may encounter while using unCoded. Follow these steps to identify and address problems effectively.

1. Bot Fails to Start

Potential Causes:

  • The acceptTosAndStart parameter is set to false in the configuration.

  • Missing or incorrect API keys in the variables.

Solutions:

  1. Verify the acceptTosAndStart Setting

    1. In Telegram, send /start to open the control panel.

    2. Select Configurations.

    3. Locate the acceptTosAndStart parameter and ensure its value is set to true.

  2. Verify API Keys:

    • Confirm that your Binance API Key and Secret Key are correctly entered and have the required permissions (Read Info, Spot & Margin Trading).

  3. Review Server Specifications:

    • Ensure your server meets the minimum requirements, including a static IP and sufficient resources.

2. Incorrect or No Trades Executed

Potential Causes:

  • Incorrect trading pair in the configuration.

  • Misconfigured buyPercentage or sellPercentages.

  • Insufficient balance on your Binance account.

Solutions:

  1. Validate Trading Pair:

    • Confirm that baseAsset and quoteAsset are set to the desired trading pair (e.g., PEPE/USDC).

  2. Adjust Parameters:

    • Ensure buyPercentage and sellPercentages are reasonable for the current market conditions.

  3. Check Binance Balance:

    • Verify you have enough USDC and BNB (for fees) in your Binance account.

3. Sell Orders Not Triggering

Potential Causes:

  • sellActivateDistancePercentage is too high.

  • sellCancelDistancePercentage is misconfigured.

Solutions:

  1. Review Activation Distance:

    • Lower sellActivateDistancePercentage to ensure sell orders are placed closer to the buy price.

  2. Check Cancel Distance:

    • Ensure sellCancelDistancePercentage aligns with your risk tolerance and trading strategy.

4. High Fees Reducing Profits

Potential Causes:

  • Not using USDC to qualify for Binance VIP1.

  • Insufficient BNB for fee discounts.

Solutions:

  1. Switch to USDC:

    • Use USDC as your quote asset to reduce fees and unlock VIP1 status.

  2. Maintain BNB Balance:

    • Ensure you have enough BNB in your account to cover trading fees at a discounted rate.

5. Bot Stops After a Period

Potential Causes:

  • License balance is depleted.

  • Server downtime or interruptions.

Solutions:

  1. Check License Balance:

    • Use Binance Pay to reload your license balance and resume operations.

  2. Monitor Server Health:

    • Ensure your server is running and stable. Restart if necessary.

6. Debugging Tools

  • Logs:

    • Check the log files generated by the bot for detailed error messages and operational insights.

  • Community Support:

7. When to Contact Support

If the above steps do not resolve your issue, contact support at [email protected] with the following details:

  • A description of the issue.

  • A copy of your log file.

By following these troubleshooting steps, you can resolve most issues and ensure a smooth experience with unCoded.

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